Holiday Inn Bern Westside, an IHG Hotel

The location was excellent. Next door to the train station where travel into Bern was free. Next to the shopping Mall where a good supermarket meant we could pick up supplies etc.

The location was very convenient since it was right next to the train and tram station. It was quiet at night. My son loved the water park pass and we went there every day. The hotel is located in the mall so the food court, stores and grocery stores were right there. This was the most convenient hotel in all Swiss cities due to transportation access and food options without breaking the bank. I was ready to spend less after spending 70 to 90 Swiss Francs for a meal for two of us every day. Friendly staff and comfortable room. Good breakfast.

Exceptionally friendly staff; great location. Very good breakfast. The hotel is connected to a neighboring shopping mall that has very good food court and also large supermarket. The hotel lies adjacent to a highway. Tram-/bus-/train station lies at less than 50 m from the property. A free travel ticket valid within the city of Bern during the whole stay facilitates visiting the city without the ned for the car. The staff responded directly to our messages requesting information before check in and also thereafter. Our request to have a minibar in our rooms was directly accomplished. We are grateful for this kind hospitality.

The room is clean and spacious. The staff are very friendly and attentive. The location is right next to a train stop. Lots of options for breakfast. Best part is the 3hrs free per guest per day entry to Aquapark next door.

The staff is exceptional and friendly. Serena is amazingly helpful.. The night duty, Mohamed Kamal was so helpful.